| Do you
make custom stamps?
No,
unfortunately we do not. There are many companies out there who
would be happy to help you, so just try a Google search or a local
office supply store for simple orders.
Do you have a
catalog?
For
now, we only have our online catalog, which stays up-to-the minute
with new designs and information. We haven't ruled out a paper
catalog for the future; however, because we add new designs
randomly throughout the year, we're trying to find a way to have a
paper catalog and keep it current.
Do you sell
wholesale?
Yes we
do! For our wholesale terms, please email
us,
and include your resale number, along with your name, your store's
name, and your contact information.
Can your UM stamps
be used with acrylic blocks?
Yes!
Our unmounted stamps are sold as trimmed rubber with
permanent-type cushion attached. This is the very sticky cushion
normally used with wood mounts; you do NOT want to stick them
straight to an acrylic block or they won't come off! However,
there are several ways to make them work with acrylic: 1) you can
apply a temporary-stick product, such as "Alene's Tack It
Over and Over" (found at most craft stores) or double-stick
tape directly to the protective wax sheet on the sticky cushion,
which will allow the stamp to be removed from the acrylic block,
2) you can peel the sticky cushion off, and then remount the
rubber die onto cling cushion, such as EZ Mount, or 3) you can
peel the sticky cushion off, then apply a temporary-stick product
directly to the back of the rubber die, skipping the cushion
altogether. I'm sure there are other methods as well, but these
are a couple of quick 'n easy ones.
Can I get a discount
if I order just the rubber without the cushion?
Sorry,
but no. We receive our stamps with the cushion already attached to
the rubber, which we've paid extra for, so we would lose both time
(to peel off cushion) and money if we sold only rubber. Which
leads to the question: Why
do you buy the stamps with the cushion already attached?
Our newer stamps are coming pre-cut, so it would be hard to match
the cut of the cushion to the cut of the rubber if we applied the
cushion later, and we don't want to sell sloppy looking stamps. On
our older stamps which were cut by hand, it was easier and more
efficient to cut out each design only one time.
Why don't you sell
your UM stamps with cling cushion?
It's a
matter of inventory. Because we sell both mounted and unmounted
stamps, it's easier to order the stamps with just one kind of
cushion. Cling cushion will not work with wood mounts, so we'd
have to keep one supply of stamps with sticky cushion, and one
supply with cling cushion. And then we might end up with a surplus
of one type and a deficit of the other, which would leave us in a
bind. Because there are methods to use the sticky cushion with
acrylic (see above) but cling doesn't work with wood, we made the
decision to "stick with" permanent cushion. (Pun
intentional!)
There
are lots of stamp companies out there who DO sell their UM stamps
on cling (most do not sell wood- mounted stamps, so it's not an
issue for them), so it's worth your time to always be sure what a
company means by "unmounted" - so you aren't surprised
by what you receive.
Do you take
suggestions for stamps?
We will
happily accept suggestions for sentiment themes (i.e.
"bird sentiments") or designs (i.e. "I'd love to
see an anteater stamp"), but will not accept any specific
sentiment or design suggestions. We retain complete rights to any
stamps that we produce, so if you have a great idea, but are
looking to sell it or claim royalties, it's best you produce the
stamp yourself. If you see a hilarious saying on a bumper sticker
or in a Hallmark card, we will not be interested in making a stamp
of the saying, because it's been done, and we won't steal someone
else's ideas.
Do you ship
internationally?
Yes we
do! We will ship anywhere in the world that the U.S. postal
service reaches, charging only actual shipping. We will be happy
to provide a shipping quote before processing your order. Please
note that we are required to attach customs forms with our
packages, and cannot misrepresent the value of the order to help
avoid taxes or charges on your end.
Do you buy artwork
from other artists?
No, we
do not. We like our designs to have a distinct style, and that's
best accomplished if we do all the artwork ourselves. There are
other companies who buy artwork, however, so just ask around!
Where are you
shipping from?
Richmond,
Virginia
When can I expect my
order to ship?
We ship
all orders within 24 hrs. of payment (or upon clearance of an
eCheck), except on weekends and holidays, or as otherwise
noted.
When will your next
Design Team tryout be?
We
don't do "Open Calls" for our Design Team - mostly
because it would break our hearts to have to tell people
"no" if they aren't chosen. We prefer to directly
contact anyone whose work interests us and who we think would be a
good fit for the team. If you want to be noticed, it's good to
have a blog or a public gallery where it's easy to see your work
and get a feel for your style, and it's always a plus to have some
projects made using our stamps; after all, if you're chosen for
the team, that's what you'll be working with, and it says a lot to
know you liked our stamps well enough to purchase them. It's not
required, of course, but trust us, it gives you a BIG advantage!
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